Foundation FAQ

Find answers to all of the frequently asked questions about Foundation

Samantha Ayson avatar Jeff Kraus avatar Faith Love avatar
47 articles in this collection
Written by Samantha Ayson, Jeff Kraus, and Faith Love

Why do videos not load on my mobile device?

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Written by Jeff Kraus
Updated over a week ago

How can I speed up a transaction?

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Written by Jeff Kraus
Updated over a week ago

How can I access Foundation through my mobile device?

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Written by Jeff Kraus
Updated over a week ago

What does it mean for an auction to be “settled” on-chain?

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Written by Jeff Kraus
Updated over a week ago

What is a hardware wallet and why would I need one?

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Written by Jeff Kraus
Updated over a week ago

How do I log in to Foundation?

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Written by Jeff Kraus
Updated over a week ago

If I link a different wallet to Foundation via WalletConnect, how does that affect the provenance of my previous NFTs?

Jeff Kraus avatar
Written by Jeff Kraus
Updated over a week ago

How can I evaluate an artwork I’m considering bidding on?

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Written by Jeff Kraus
Updated over a week ago

I never received payment from the sale of my NFT. How can I get paid?

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Written by Jeff Kraus
Updated over a week ago

How do I unfollow someone?

Faith Love avatar
Written by Faith Love
Updated over a week ago

Can I sell my work on NiftyGateway?

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Written by Jeff Kraus
Updated over a week ago

What are the artwork requirements or artwork specs on Foundation?

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Written by Jeff Kraus
Updated over a week ago

What imagery is unacceptable on Foundation?

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Written by Jeff Kraus
Updated over a week ago

How can I be featured on the homepage?

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Written by Jeff Kraus
Updated over a week ago

Why does my work also show up on Opensea and Rarible?

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Written by Jeff Kraus
Updated over a week ago

Does Foundation have a token?

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Written by Jeff Kraus
Updated over a week ago

Why is it important to verify your creator account on Foundation?

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Written by Jeff Kraus
Updated over a week ago

I minted a piece on Foundation and just received a bid on OpenSea, what do I do?

Jeff Kraus avatar
Written by Jeff Kraus
Updated over a week ago

Someone hacked into my wallet. What should I do?

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Written by Jeff Kraus
Updated over a week ago

Will I ever need to share my Secret Recovery Phrase on Foundation?

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Written by Jeff Kraus
Updated this week

Where can I see my returned bid?

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Written by Jeff Kraus
Updated over a week ago

Can I get a refund on gas fees?

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Written by Jeff Kraus
Updated over a week ago

How can I keep track of my transactions on the blockchain?

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Written by Jeff Kraus
Updated over a week ago

What is gas? Why does the price fluctuate?

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Written by Jeff Kraus
Updated over a week ago

What can I do if I’ve lost my Secret Recovery Phrase?

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Written by Jeff Kraus
Updated this week

How can I avoid minting my piece twice?

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Written by Jeff Kraus
Updated over a week ago

I have a bunch of transactions that are pending, what do I do?

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Written by Jeff Kraus
Updated over a week ago

Can I cancel a pending transaction?

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Written by Jeff Kraus
Updated over a week ago

How do I get the Creator Role on Discord?

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Written by Jeff Kraus
Updated over a week ago

How can I report a profile?

If you would like to report a profile / user for violating the Terms of Service please send an email to [email protected]
Jeff Kraus avatar
Written by Jeff Kraus
Updated over a week ago

How can I become a creator?

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Written by Samantha Ayson
Updated over a week ago

If I’m out-bid, when does my bid return to my wallet?

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Written by Jeff Kraus
Updated over a week ago

Can I hide works that have sold previously?

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Written by Jeff Kraus
Updated over a week ago

Can I use Foundation on mobile?

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Written by Jeff Kraus
Updated over a week ago

How much ETH should I purchase on Coinbase?

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Written by Jeff Kraus
Updated over a week ago

What happened to the "unlockable content" feature on Foundation?

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Written by Jeff Kraus
Updated over a week ago

What happens if my transaction is "dropped"?

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Written by Jeff Kraus
Updated over a week ago

Can galleries and record labels create profiles on Foundation?

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Written by Jeff Kraus
Updated over a week ago

Can I change the preview image for my work?

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Written by Jeff Kraus
Updated over a week ago

Can I sell editions of my work on Foundation?

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Written by Jeff Kraus
Updated over a week ago

Can I sell physical items attached to my NFT on Foundation?

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Written by Jeff Kraus
Updated over a week ago

How do I contact an anonymous collector?

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Written by Jeff Kraus
Updated over a week ago

How do I connect my OpenSea account to Foundation?

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Written by Jeff Kraus
Updated over a week ago

Can I split revenue directly with a collaborator on Foundation?

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Written by Jeff Kraus
Updated over a week ago

Can I transfer my creator account to a new wallet?

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Written by Jeff Kraus
Updated over a week ago

How can I get an Invite?

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Written by Jeff Kraus
Updated over a week ago

Why is my NFT held in escrow?

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Written by Jeff Kraus
Updated over a week ago